<?xml version="1.0" encoding="UTF-8"?>

<!--XBRL Document Created with the Workiva Platform-->
<!--Copyright 2024 Workiva-->
<!--r:9c6893ce-f62a-42fc-967f-f4662679ce3f,g:9fd15b7d-913f-426c-bee0-10f0866a98a1-->
<link:linkbase xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/linkbase http://www.xbrl.org/2003/xbrl-linkbase-2003-12-31.xsd">
  <link:roleRef roleURI="http://www.gohealth.com/role/Cover" xlink:type="simple" xlink:href="goco-20240314.xsd#Cover"/>
  <link:presentationLink xlink:role="http://www.gohealth.com/role/Cover" xlink:type="extended">
    <link:loc xlink:type="locator" xlink:label="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_CoverAbstract"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentType_d9703516-020d-43c4-ae09-5b1d272fd779" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_DocumentType"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_DocumentType_d9703516-020d-43c4-ae09-5b1d272fd779" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentPeriodEndDate_a21b2bab-78d3-4fef-a2b5-82796c8c20b3" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_DocumentPeriodEndDate"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_DocumentPeriodEndDate_a21b2bab-78d3-4fef-a2b5-82796c8c20b3" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityRegistrantName_3e3d667b-e360-4e48-b421-1768623cd869" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityRegistrantName"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityRegistrantName_3e3d667b-e360-4e48-b421-1768623cd869" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityIncorporationStateCountryCode_48e31122-2a74-4de7-8f17-90ddbc643f72" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityIncorporationStateCountryCode"/>
    <link:presentationArc order="4" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityIncorporationStateCountryCode_48e31122-2a74-4de7-8f17-90ddbc643f72" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityFileNumber_ca54ef14-c827-42f6-99dc-33d802561943" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityFileNumber"/>
    <link:presentationArc order="5" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityFileNumber_ca54ef14-c827-42f6-99dc-33d802561943" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityTaxIdentificationNumber_bfe10291-79d6-4931-b559-ac52867020bf" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityTaxIdentificationNumber"/>
    <link:presentationArc order="6" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityTaxIdentificationNumber_bfe10291-79d6-4931-b559-ac52867020bf" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressAddressLine1_4973435d-e841-457c-9d97-0e86c1967e23" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressAddressLine1"/>
    <link:presentationArc order="7" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityAddressAddressLine1_4973435d-e841-457c-9d97-0e86c1967e23" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressCityOrTown_f1b5db6c-2f3b-4a69-a6ba-614cc7bff081" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressCityOrTown"/>
    <link:presentationArc order="8" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityAddressCityOrTown_f1b5db6c-2f3b-4a69-a6ba-614cc7bff081" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressStateOrProvince_7119fee3-08aa-4674-b3f8-4463f19c4ec0" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressStateOrProvince"/>
    <link:presentationArc order="9" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityAddressStateOrProvince_7119fee3-08aa-4674-b3f8-4463f19c4ec0" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressPostalZipCode_be3839e9-8760-417f-9ca6-381a64b89043" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressPostalZipCode"/>
    <link:presentationArc order="10" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityAddressPostalZipCode_be3839e9-8760-417f-9ca6-381a64b89043" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_CityAreaCode_69357394-2a2d-45f6-ae01-05ac9b5acfa0" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_CityAreaCode"/>
    <link:presentationArc order="11" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_CityAreaCode_69357394-2a2d-45f6-ae01-05ac9b5acfa0" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_LocalPhoneNumber_25240678-9b49-4c57-98d3-246e3d4d4b88" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_LocalPhoneNumber"/>
    <link:presentationArc order="12" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_LocalPhoneNumber_25240678-9b49-4c57-98d3-246e3d4d4b88" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_WrittenCommunications_bf6ca4c6-e094-4dd2-ade3-a6fae855941b" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_WrittenCommunications"/>
    <link:presentationArc order="13" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_WrittenCommunications_bf6ca4c6-e094-4dd2-ade3-a6fae855941b" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SolicitingMaterial_489f8985-ddbd-4336-964a-89a54489a7aa" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_SolicitingMaterial"/>
    <link:presentationArc order="14" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_SolicitingMaterial_489f8985-ddbd-4336-964a-89a54489a7aa" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementTenderOffer_643f87bd-3b87-4433-b7d4-5ffce9269cd5" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_PreCommencementTenderOffer"/>
    <link:presentationArc order="15" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_PreCommencementTenderOffer_643f87bd-3b87-4433-b7d4-5ffce9269cd5" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementIssuerTenderOffer_367d5e3f-677b-4638-ba45-8b725cd86600" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_PreCommencementIssuerTenderOffer"/>
    <link:presentationArc order="16" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_PreCommencementIssuerTenderOffer_367d5e3f-677b-4638-ba45-8b725cd86600" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_Security12bTitle_462d725e-98b5-4b2c-a716-e5a71e431782" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_Security12bTitle"/>
    <link:presentationArc order="17" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_Security12bTitle_462d725e-98b5-4b2c-a716-e5a71e431782" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_TradingSymbol_5186238a-15e1-4edb-9b2c-6dc014c40003" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_TradingSymbol"/>
    <link:presentationArc order="18" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_TradingSymbol_5186238a-15e1-4edb-9b2c-6dc014c40003" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SecurityExchangeName_87c26209-8a4e-4c90-9443-dbf3f02392c6" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_SecurityExchangeName"/>
    <link:presentationArc order="19" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_SecurityExchangeName_87c26209-8a4e-4c90-9443-dbf3f02392c6" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityEmergingGrowthCompany_311cd24c-3e4e-4074-aeef-b11d4e72f8ce" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityEmergingGrowthCompany"/>
    <link:presentationArc order="20" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityEmergingGrowthCompany_311cd24c-3e4e-4074-aeef-b11d4e72f8ce" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCentralIndexKey_dbf25534-1976-401d-87bf-44900576acc8" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityCentralIndexKey"/>
    <link:presentationArc order="21" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_EntityCentralIndexKey_dbf25534-1976-401d-87bf-44900576acc8" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_AmendmentFlag_6ea44956-ab51-4afe-b1a5-5cce30cdf1f1" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_AmendmentFlag"/>
    <link:presentationArc order="22" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_AmendmentFlag_6ea44956-ab51-4afe-b1a5-5cce30cdf1f1" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_AmendmentDescription_3eb54673-9cfa-441b-b149-8e8ce81bd47c" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_AmendmentDescription"/>
    <link:presentationArc order="23" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_3bde59a8-3c4e-4f63-8d9e-6df7edf52d50" xlink:to="loc_dei_AmendmentDescription_3eb54673-9cfa-441b-b149-8e8ce81bd47c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
  </link:presentationLink>
</link:linkbase>
