GoHealth Launches Expanded Encompass Solution as 2022 Medicare Annual Enrollment Period Begins
End-to-end enrollment and engagement solution drives 20% higher retention in health plans, validating
With unmatched proprietary technology and consumer insights,
"Launching our expanded Encompass solution with all of our key partners is a milestone that validates
The Encompass solution consists of two key components: Encompass Connect and Encompass Engage.
- Encompass Connect is built on a growing foundation of just over 10 million Medicare plan evaluations performed for beneficiaries since 2018. Using machine learning technology,
GoHealth'sproprietary PlanFit Tool helps experienced agents effectively qualify and match individuals with the best plan. This combination delivers a personalized matching process that incorporates beneficiaries' top priorities and helps them understand associated tradeoffs across various benefits as they select and enroll in a plan.
- Encompass Engage alleviates the confusion that beneficiaries often feel by facilitating an onboarding experience customized to a member's plan and health needs. When onboarding begins, plan fit is verified again by a specialized engagement team that creates a member action plan to ensure the beneficiary obtains the benefits that were most important to them at enrollment. The engagement team's depth of plan knowledge and focus on supporting the beneficiary's utilization of benefits are key drivers of member satisfaction and plan retention. Ultimately, Encompass Engage replaces less effective and disjointed communication methods to simplify obtaining care and ensure beneficiaries feel supported to maximize their health outcomes.
"Today, only one-third of seniors comparison-shop for the right Medicare plan and benefits," said
Following the 2022 Annual Enrollment Period,
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As a leading health insurance marketplace and Medicare-focused digital health company,
This release contains forward-looking statements. We intend such forward-looking statements to be covered by the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. All statements other than statements of historical facts contained in this press release may be forward-looking statements. Statements regarding our future results of operations and financial position, business strategy and plans and objectives of management for future operations, including, among others, statements regarding our expected growth, investment plans and business transformation are forward-looking statements.
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These forward-looking statements speak only as of the date of this release and are subject to a number of important factors that could cause actual results to differ materially from those in the forward-looking statements, including important factors described in the section titled "Risk Factors" in our 2021 Form 10-K, and the section titled "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Quarterly Report on Form 10-Q for the quarter ended
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